To the school 

To help protect tamariki online while at school, we recommend using our Safe & Secure internet services. Together these strengthen a school’s defence against online threats and reduce the risk of inappropriate content.

Every school gets a fast and reliable connection with the choice of using our Safe & Secure internet, which includes:

Web Filtering

Helps protect tamariki online by restricting access to inappropriate content. Filtering can also be customised for each school depending on their needs. To be considered Safe & Secure, there are 14 default categories schools need to have blocked.

Safe Search

This added benefit filters out adult content in search results from Google, Yahoo! and Bing. *Requires DNS Threat Protection to be in use.

DDoS Threat Protection

This acts as an additional safety net to help block unwanted content and minimise the impact of online threats (such as malware, ransomware, phishing scams and VPNs) to a school’s internet connection and automatically enables SafeSearch. We ask schools to have this enabled to be considered Safe & Secure.

DDoS Protection

This is automatically included as part of every school’s connection and helps protect against DDoS attacks, which is when the network gets deliberately bombarded from lots of different places causing it to crash.


Prevents online threats and malicious activity from reaching the school. It acts as a wall between the internet and the school’s network, assessing whether content is acceptable or not. Schools can set up their own rules to protect their network, but to be considered Safe & Secure there are four specific settings we ask schools to apply.

Want more protection?

To protect tamariki online even further, schools can choose to add these additional options to their N4L internet connection.

Enhanced filtering and reporting

Significantly improve the effectiveness of your Web Filtering and Firewall by using HTTPS Inspection. It allows schools to block searches and websites if a specified keyword is mentioned, and provides more detailed information on students website and application use.

Anytime, anywhere access

Secure Remote Access gives kaiako a secure way of accessing the school’s onsite network, so they can work from anywhere, anytime.

Greater visibility

Identity Awareness allows schools to identify and manage tamariki online while using the Managed Network. It also gives schools the ability to view online usage data down to an individual level.

Stay connected

N4L’s Mail Relay lets schools keep in touch with their parent community by enabling them to send bulk emails. It also provides an additional layer of spam and virus protection.

N4L’s Safe & Secure Tick


We’re introducing our Safe & Secure Tick! The Tick means your school’s online learning environment, and the tamariki using it, are protected by N4L from the worst of the web – and comes endorsed by Netsafe and CERT NZ.

It’s important to remember that there’s no way to guarantee 100% protection from online threats or inappropriate content. There are other measures schools can take to help keep their online learning environments safe and secure, such as promoting digital citizenship and making sure that systems and software are up to date. 

Depending on a school’s setup, N4L’s additional options can also be used to provide greater protection. 

Our friends at Netsafe have some great tools and materials available on digital citizenship – you can check them out here.

How to get the Safe & Secure Tick

To get the Tick, schools need to be using N4L’s Safe & Secure internet services with certain settings applied – this provides the minimum level of protection we recommend all schools should have. This includes:

Web Filtering

To help prevent access to inappropriate websites and content, your school needs to be using N4L’s Web Filtering with the 14 default categories blocked.

DNS Threat Protection

This needs to be enabled for your school as it acts as the first line of defence against online threats. It also enables SafeSearch to further protect against inappropriate content.


Your school needs to be using our Firewall and have four specific settings applied so N4L can stop malicious activity and threats from reaching the school’s systems and devices.

Note: schools can still have a safe and secure online learning environment by having these settings applied via third party providers. However, our Safe & Secure Tick only applies if the school is using N4L’s services.

If your school has N4L’s Safe & Secure Tick, it also means we can actively monitor your connection to make sure this level of protection is maintained – and if a change is made that means your school no longer gets the Tick, we’ll get in touch to let you know.