Managed Network Updates

Past Issues

Outage in the Kaikoura region

Update: 19 Feb, 7.30am We believe this issue has been resolved however, we will continue to monitor and if you have any issues, please call 0800 LEARNING. Update: 18 Feb, 5.10pm We believe the issue has been caused by a suspected fibre cut however, engineers are still...

Outage in the Wanaka region

Update: 19 Feb, 7.30am We believe this issue has been resolved however, we will continue to monitor and if you have any issues, please call 0800 LEARNING. Update: 18 Feb, 4.24pm The issue has been identified as a fibre between Omarama and Tarras. Engineers are...

Intermittent Browsing Issues

Update: 4th Feb 9.00am We believe this issue has been resolved. Engineers will continue to monitor the situation. If you do have any issues please contact the Helpdesk on 0800 LEARNING Update: 1st Feb 4.19pm Engineers are continuing to work on the issue. We will...

Loss of service for some schools

Update: 25 January 11:30 am Engineers have been working overnight to resolve this issue, and while many schools are now back online some are still experiencing issues. If your school remains impacted please call us on 0800 LEARNING (0800 532 764). Original Update: 24...

Issue accessing education sector login websites

Update: 8.50am 23rd January We believe the issue has been resolved. Our engineers will continue to monitor the situation. If you experience any issues please call 0800 LEARNING Original update: 4.45pm 22nd January We are aware that some schools may have issues...

Outage in the Taranaki Region

Update: 8.50am 15th January Work was carried out last night to fix the issue, everyone should be back up and running. We will continue to monitor the issue. Original Update: 3.55pm 14th January We are aware of a fibre cut between Stratford and Waverley that is...

N4L Mail Relay

Update: 10.43am 15th January The problem has now been resolved. If you continue to experience any issues please contact our Helpdesk on 0800 LEARNING Original Update: 9.45am 14th January Some schools using the N4L mail relay may be experiencing issues sending emails....

Outage in the Kaikohe area

Update: Wednesday 21 November This issue has been officially resolved Update: 3pm We have yet to receive official clearance however, we can see that schools are back up and running. We will continue to monitor the situation and provide any ongoing updates. Original...

Outage in the West Coast of the South Island

Update: 4.17pm We can see that schools have come back up online however, we are currently waiting for a formal clearance from the technicians regarding the completion of the repair work. Update: 11am We have confirmed that the outage is due to a fibre cut in the area....

Outage in the Ruatoria area

Update: 8.30am Nov 2nd We believe this issue has now been resolved and full service restored to schools in the area. Update: 5.11pm We've seen that some schools have been returned to normal service and we expect full restoration later on this evening. Original Update:...

Intermittent Connectivity to YouTube

Update: 4.18pm YouTube have confirmed that their service is back up and running and service should be back to normal. Update: 3pm YouTube have released the following message: Thanks for your reports about YouTube, YouTube TV and YouTube Music access issues. We're...

Issue Impacting Media Streaming

Update: 2.20pm The issue has now been resolved Original Update: 10.20am We are aware of an issue that is currently impacting streaming media sites through the Managed Network. Engineers are investigating and we will provide further updates when we have them to hand...

Page 1 of 1212345...10...Last »