by N4L | Oct 20, 2025 | Blog, Protect
Think of the internet like a huge network of destinations (websites), and you’re planning a trip. Domain Name System (DNS) is like a travel agent for the Internet. You tell the travel agent where you want to go by name – they handle the exact address and booking...
by N4L | Oct 17, 2025 | Past Network Issues
We’ll be conducting backend maintenance for our core infrastructure on Saturday 6 December 2025 between 9am and 5pm. This is routine scheduled maintenance, and there is no expected impact on school-facing services. If you have any questions, please contact our...
by N4L | Oct 14, 2025 | Past Network Issues
We’ll be conducting backend maintenance for our core infrastructure in our Christchurch data centre on Saturday 18 October, between 12pm and 5pm. This is routine scheduled maintenance, and there is no expected impact on school-facing services. If you have any...
by N4L | Oct 7, 2025 | Past Network Issues
Our Customer Support team is currently experiencing technical difficulties with our phone system, if you need to get in touch, please email [email protected]. We’re working to resolve this issue and will provide further updates here. Update 8/10 10am: The issue...
by N4L | Oct 6, 2025 | Past Network Issues
We are aware of an outage that is impacting several schools. Our team is currently investigating, and we’ll provide more information as soon as we have it. Update: Our team is currently still investigating the issue and will continue to provide updates as we...
