through expertise, tools & insights
Help every step of the way
Whether a quick query or a tricky technical one, we have the right support ready to help you. You can choose how you’d like to access information and assistance – it’s all about what works best for you.
Milford School (Auckland)
View your school’s browsing data
N4L’s Reporting app shows your school’s browsing data so you can see what’s happening online and support cyber safety with:
- An overview of your school’s web filtering
- The ability to request the blocking and unblocking of websites, apps and web content categories (e.g. games)
- Visibility of what users have tried to access
- Information on devices and possible device infection
Access reports and valuable insights
We analyse data and conduct research surveys to better understand how schools are using digital technology. This not only helps us improve our service, but offers a fascinating snapshot into areas such as:
- How students are spending their time online
- What type of data is being consumed, and where
- How confident school’s feel about online safety
- What type of online threats are being blocked
- What technological challenges schools are facing
Learn more about our Data & Insights Report and annual Touchpoint survey.
Who we work with
We work alongside government, and education and technology providers to expand and enhance the service we offer schools and kura. These organisations have great online resources if you’d like to access further support and information.
Free online safety advice and reporting.
Responding to cyber security threats in New Zealand.
Ministry of Education
Helping you find what you need to know about education in New Zealand
We’ve appointed two technology panels made up of highly-skilled installers and IT providers from around the country. These partners have a proven track-record of working successfully with schools and help deliver N4L projects.
This Panel is responsible for installing new network equipment in schools on behalf of N4L.
ACL Communications Ltd
Aotea Group Holdings Ltd
Chris Dunn Technologies Ltd
Datacomms Plus Ltd
Data Concepts Ltd
Exell Group Services Ltd
Foveaux Communications Ltd
Garden City Communications Ltd
Gilcom Communications (2012) Ltd
Glenn Cook Technologies Ltd
Neltech Communications Ltd
Online Communications Ltd
PBS Data IT Ltd
Saco Cabling Ltd
Teltrac Communications Ltd
Vitel Cabling Ltd
Waikato Cabling and Communications Ltd
This Panel has been established to provide schools with tech support such as assisting schools to connect devices to their upgraded network.
Cyclone Computer Company Ltd
Fusion Networks Ltd
Glenn Cook Technologies Ltd
New Era IT Ltd
Our School Ltd
pcMedia Technologies Ltd
Smart Computer Systems Ltd
Support when you need it most
Valuable hands-on support for schools, kura and their IT providers ensures smarter, safer internet for learning. Our customers share their experiences using our Helpdesk and School Relationship Managers.
A seamless network connection for schools: anywhere, anytime
We work with your school to design a secure network based on your needs. Giving you confidence to focus on teaching while we manage your network. Find out more here.
Meet the N4L Customer Support Team
Learn more about our dedicated team who understand the many challenges schools face and are there to support your school when you need them.