We're aware of an outage impacting schools in the Auckland region. We're urgently investigating the issue and will continue to provide updates as we have them. Update 11:45am: We have identified the cause of the issue and are working to resolve it, we will provide...
Exam period (21 Oct – 5 Dec) – network change restrictions
With NCEA exams taking place from 4 - 28 November, we’re restricting changes on the N4L Managed Network at schools undertaking these exams between 21 October - 5 December to help ensure a smooth period, including pre and post-exams, for both students and staff. During...
Network maintenance – Saturday 6 and Sunday 7 December
We’ll be conducting backend maintenance for our core infrastructure on Saturday 6 and Sunday 7 December 2025. This is routine scheduled maintenance, and there is no expected impact on school-facing services. If you have any questions, please contact our Customer...
Update: Web Filtering not impacted by Encrypted Client Hello
Updated 6 June 2025, 2pm: We’ve disabled Encrypted Client Hello on our network. This means that N4L’s Web Filtering should work as expected for all websites accessed on school networks, allowing or blocking websites according to each school’s Web Filtering settings....
N4L is now managing the Education Service Desk
The Education Service Desk, who manage enquiries for a range of applications used by schools and the wider education sector (such as Education Sector Logon and e-asTTle), has transferred from the Ministry of Education to N4L. There’s no disruption or change to the...
Advisory: vulnerability affecting PHP on Windows (CVE-2024-4577)
We’re aware of a vulnerability impacting Windows users. CVE-2024-4577 is a remote code execution (RCE) flaw in the PHP-CGI implementation of PHP on Windows. Successful exploitation enables unauthenticated attackers to execute arbitrary code and can lead to complete...
Phishing email scam circulating in some schools
We’re aware of a phishing scam circulating via email in some schools. You can see an example of what this email looks like below. The phishing email is crafted to appear legitimate, being sent from legitimate email addresses of schools and other New Zealand...
FortiClient Remote Access vulnerability
We’re aware of a Cleartext Storage of Sensitive Information vulnerability impacting FortiClient, a remote access solution used by some schools. The vulnerability impacts users on Windows and Linux devices that have updated FortiClient to version 7 (full list of...
Authentication bypass vulnerability impacting FortiOS and FortiProxy (CVE-2024-55591)
We’re aware of an authentication bypass vulnerability affecting ForitOS and FortiProxy. Attackers are exploiting this vulnerability by sending a specially crafted request to the administrative interface of firewalls. All N4L-managed firewall administrative interfaces...
Apache Struts critical vulnerability (CVE-2024-53677)
We’re aware of a critical vulnerability in Apache Struts 2, which is an open-source model-view-controller (MVC) framework for creating Java web applications. This is an 'Unrestricted Upload of File with Dangerous Type' vulnerability (CVSSv4 score of 9.5) that exists...