We’d like to notify you of upcoming proactive network policy optimisation we’re undertaking across school firewalls now that the Managed Network Upgrade is complete. This work will run from early July through to the end of September. We’ll be reviewing school firewall...
Advisory: Introducing simplified access to N4L services
We’re always looking for ways to improve and protect your digital experience. That is why we’re introducing an easier way to access our platforms. This enhancement allows the majority of users to log in with their existing Google or Microsoft credentials. It also...
Outage impacting the Waihi area
We’re aware of an outage impacting the Waihi area. The cause appears to be fibre-related. We're currently investigating and will provide more information when we can.
Email threats and N4L’s response
We’re aware that there have been hoax bomb threats sent to multiple New Zealand schools. Schools that use N4L’s Email Protection service (provided by Proofpoint) may have had this email intercepted and quarantined, however email filtering happens in multiple ways....
Microsoft 365 service degradation
We’re aware of a global issue impacting multiple Microsoft 365 services, which may result in degraded functionality or an inability to access certain features for some schools. Microsoft has confirmed that recovery efforts are underway and they are currently refining...
Ruckus Cloudpath upgrade to version 6.0 R5
During the July school holidays we’re upgrading the Ruckus Cloudpath system to version 6.0 R5. This is a security upgrade to patch against known threats and there is no change for users. It will be carried out by N4L in tranches on 6, 7, 8 and 9 July (4pm to 11:30pm)...
Palo Alto GlobalProtect VPN vulnerability
We’re aware of a critical vulnerability in Palo Alto’s GlobalProtect VPN application used under our Remote Access solution. If exploited, a remote attacker could connect to school networks as a VPN user - you can find more information in Palo Alto’s advisory. It’s...
Advisory: PAN-OS vulnerability impacting Palo Alto User-ID Authentication Portal
We’re aware of a critical vulnerability (CVE-2026-0300) affecting the User-ID Authentication Portal (Captive Portal) in Palo Alto’s PAN-OS software, which is a web-based login page that enables user identification for unknown traffic on a network. The vulnerability...
IMPORTANT: Update to GlobalProtect setting
N4L has made a change to the GlobalProtect settings, which will affect users using the GlobalProtect VPN client to log in remotely. Previously, GlobalProtect was configured with an “always on” setting, which meant it automatically reconnected to the school firewall...
Advisory: Microsoft SharePoint vulnerability
We’re aware of a global issue affecting Microsoft SharePoint services, which could allow a remote unauthenticated attacker to access your server. Systems impacted: Microsoft SharePoint Enterprise Server 2016 - 16.0.0 to 16.0.5535.1001 Microsoft SharePoint Server 2019...