by N4L | Jun 6, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Wellington area. The Sector Service Desk is operating as usual. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update: This issue has now been resolved. ...
by N4L | May 26, 2025 | Past Network Issues
We are aware of an issue with Access Points appearing to be offline on our controller. These APs are currently operating normally, they have reverted to our ‘backup’ controller, and this should not be causing a service...
by N4L | May 23, 2025 | Past Network Issues
We’re aware of an issue currently impacting MyN4L. At this time, MyN4L users may be experiencing a slow or degraded performance when accessing the platform. The team are actively working on a resolution and we’ll provide any further updates...
by N4L | May 6, 2025 | Past Network Issues
We’re aware of a widespread outage impacting schools in the Whakatāne region. We believe this is due to power related outages in the area. The team will provide any updates as we have them to hand. Update: While power is in the process of being restored, a secondary...
by N4L | Apr 17, 2025 | Past Network Issues
We are aware of power cuts affecting a number of schools connectivity in the Auckland and Northland regions and our team are monitoring the situation. If you have restored power but no internet, please give our Customer Support team a call on 0800 LEARNING (532...
by N4L | Apr 1, 2025 | Past Network Issues
We’d like to notify you of the upcoming Ruckus Cloudpath upgrade to a new version for some remaining schools. It will be carried out between 4pm on 11 April and and 9am on 12 April and we’re contacting all affected schools directly with their upgrade details. The...
