by N4L | Jul 25, 2025 | Past Network Issues
We’re aware of an outage impacting schools who are connected to Starlink. There are currently investigations underway and we’ll provide further updates here when we have them. Update 11:30am: We believe the outage has now been resolved. If you have any queries, please...
by N4L | Jul 22, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Whakatane area. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update 1:30pm: Chorus have identified and are working to resolve it. Update 3pm: This issue has now...
by N4L | Jul 8, 2025 | Past Network Issues
N4L will be conducting maintenance to a small number of schools on Wednesday 9 July. During this time, schools will experience a short internet outage of 10 minutes, meaning access to their Wi-Fi network will be unavailable. Should you experience any post-maintenance...
by N4L | Jun 18, 2025 | Past Network Issues
N4L will be conducting maintenance on our core infrastructure in our data centres between Saturday 28 June and Sunday, 13 July, to improve schools’ network reliability, but there is no expected impact on services facing schools. If you have any questions or...
by N4L | Jun 6, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Wellington area. The Sector Service Desk is operating as usual. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update: This issue has now been resolved. ...
by N4L | May 26, 2025 | Past Network Issues
We are aware of an issue with Access Points appearing to be offline on our controller. These APs are currently operating normally, they have reverted to our ‘backup’ controller, and this should not be causing a service...
