Network outage across the Upper North Island area

by | Apr 17, 2025 | Past Network Issues

We are aware of power cuts affecting a number of schools connectivity in the Auckland and Northland regions and our team are monitoring the situation. If you have restored power but no internet, please give our Customer Support team a call on 0800 LEARNING (532...

Ruckus Cloudpath upgrade to a new version

by | Apr 1, 2025 | Past Network Issues

We’d like to notify you of the upcoming Ruckus Cloudpath upgrade to a new version for some remaining schools. It will be carried out between 4pm on 11 April and and 9am on 12 April and we’re contacting all affected schools directly with their upgrade details. The...

Network outage around Motueka

by | Mar 13, 2025 | Past Network Issues

We’re aware of an outage impacting some schools around Motueka. Our team is investigating the issues and working to resolve them. We’ll provide further details when we can. Update 4pm: The root cause has been identified and work towards restoring service is underway....

Worldwide Chromecast outage

by | Mar 10, 2025 | Past Network Issues

We’re aware of an outage impacting Google Chromecast devices around the world. We are monitoring the situation and we’ll provide further details when we can. You can find more information on this issue here. Update: Google has started to roll out a fix for the issue....

Network outage around Whakatane

by | Mar 5, 2025 | Past Network Issues

We’re aware of an outage impacting some schools around Whakatane. The root cause has been identified and work towards restoring service is underway. We’ll provide further details when we can. Update: Work has been completed and we can confirm that the issue has now...