Intermittent outages in Taranaki

by | Feb 17, 2026 | Past Network Issues

Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Tuesday 17 February, 12:17pm: We’re aware of...

Outage impacting the lower North Island

by | Feb 16, 2026 | Past Network Issues

Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Monday 16 February, 9:41am: We’re aware of an outage...

Outage impacting schools

by | Feb 3, 2026 | Past Network Issues

4 Feb at 10.20am: Our team are working closely with our vendor to solutionise the connectivity issues. We’ll continue to provide updates as we have them. Original post 3 February: We’re aware that some schools are currently experiencing intermittent internet...

Outage impacting schools in the Rotorua area

by | Nov 25, 2025 | Past Network Issues

We’re aware of an outage impacting schools in the Rotorua area. We’ll provide more information as we have it to hand. Update 9am: We have identified the cause of the outage and work is underway to restore service. We will continue to provide updates as we...

Outage impacting schools in the Auckland region

by | Nov 6, 2025 | Past Network Issues

We’re aware of an outage impacting schools in the Auckland region. We’re urgently investigating the issue and will continue to provide updates as we have them. Update 11:45am: We have identified the cause of the issue and are working to resolve it, we will...