by N4L | Jul 18, 2025 | Past Network Issues
Final update: 28 July 12pm The final phase of the maintenance work to upgrade Equipment Support schools has been completed. This means access to the Ruckus SmartZone controller has been restored for all schools and IT providers, so you can continue to manage your...
by N4L | Jul 18, 2025 | Past Network Issues
We’d like to notify you of urgent Ruckus SmartZone controller maintenance scheduled between 7pm 18 July – 11:30pm 19 July. Equipment Replacement and Secure Access schools will be unable to connect new devices or guests to their Wi-Fi network during this...
by N4L | Jul 8, 2025 | Past Network Issues
N4L will be conducting maintenance to a small number of schools on Wednesday 9 July. During this time, schools will experience a short internet outage of 10 minutes, meaning access to their Wi-Fi network will be unavailable. Should you experience any post-maintenance...
by N4L | Jun 18, 2025 | Past Network Issues
N4L will be conducting maintenance on our core infrastructure in our data centres between Saturday 28 June and Sunday, 13 July, to improve schools’ network reliability, but there is no expected impact on services facing schools. If you have any questions or...
by N4L | Jun 6, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Wellington area. The Sector Service Desk is operating as usual. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update: This issue has now been resolved. ...
by N4L | May 26, 2025 | Past Network Issues
We are aware of an issue with Access Points appearing to be offline on our controller. These APs are currently operating normally, they have reverted to our ‘backup’ controller, and this should not be causing a service...
