by N4L | Oct 20, 2025 | Past Network Issues
With NCEA exams taking place from 4 – 28 November, we’re restricting changes on the N4L Managed Network at schools undertaking these exams between 21 October – 5 December to help ensure a smooth period, including pre and post-exams, for both students and...
by N4L | Oct 17, 2025 | Past Network Issues
We’ll be conducting backend maintenance for our core infrastructure on Saturday 6 December 2025 between 9am and 5pm. This is routine scheduled maintenance, and there is no expected impact on school-facing services. If you have any questions, please contact our...
by N4L | Oct 14, 2025 | Past Network Issues
We’ll be conducting backend maintenance for our core infrastructure in our Christchurch data centre on Saturday 18 October, between 12pm and 5pm. This is routine scheduled maintenance, and there is no expected impact on school-facing services. If you have any...
by N4L | Oct 7, 2025 | Past Network Issues
Our Customer Support team is currently experiencing technical difficulties with our phone system, if you need to get in touch, please email [email protected]. We’re working to resolve this issue and will provide further updates here. Update 8/10 10am: The issue...
by N4L | Oct 6, 2025 | Past Network Issues
We are aware of an outage that is impacting several schools. Our team is currently investigating, and we’ll provide more information as soon as we have it. Update: Our team is currently still investigating the issue and will continue to provide updates as we...
by N4L | Oct 2, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Rotorua area. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update 12:45pm: The root cause has been identified and we are now working with individual impacted...
