by N4L | Oct 4, 2023 | Past Network Issues
We’d like to notify you of upcoming Ruckus SmartZone controller maintenance scheduled between 6pm – 11:30pm on Friday 6 October. During this timeframe, Equipment Support schools with Ruckus equipment will be unable to access the SmartZone controller and new...
by N4L | Sep 15, 2023 | Past Network Issues
Update: We believe this issue has now been resolved. Original post: We are aware of an outage impacting schools in the Palmerston North area. The team are currently investigating and we’ll provide further updates as we have...
by N4L | Sep 12, 2023 | Past Network Issues
We are aware of an outage impacting schools in the Avondale, Auckland area. The team are currently investigating and we’ll provide further updates as we have them to hand.
by N4L | Sep 7, 2023 | Past Network Issues
Update: Work was carried out last evening and schools have been contacted. We believe the issue has now been resolved. Update: Our vendors are still working to identify root cause for this issue, unfortunately we still do not have an ETR We are aware of an outage...
by N4L | Aug 22, 2023 | Past Network Issues
Update: We can see that schools have come back online and the issue has now been resolved. We are aware of an outage impacting schools. The team are currently investigating and we’ll provide further updates as we have them to hand.
by N4L | Aug 16, 2023 | Past Network Issues
Update: We believe this has now been resolved, please contact the Customer Support team if you experience any ongoing issues. Update: We’re seeing reports of individual devices such as Access Points or VOIP phones experiencing issues. We recommend power cycling...
