by N4L | Jul 13, 2023 | Past Network Issues
We’re aware of an issue with our Filtering Portal, and as such it’s currently unavailable. We’re investigating the issue and will provide an update when we can.
by N4L | Jul 5, 2023 | Past Network Issues
Update 12pm: Services have now been restored 11am Impacted schools have been contacted and technicians have identified the issue and are working on a resolution 5 July 10am We’re aware of an outage impacting some schools in the South Auckland area. Our...
by N4L | Jun 27, 2023 | Past Network Issues
We’d like to notify you of upcoming maintenance to our Filtering Portal on Wednesday 28 June. This maintenance will be carried out between 7pm – 10pm and we expect there to be intermittent access to Filtering Portal during this timeframe. Please contact our team...
by N4L | Jun 9, 2023 | Past Network Issues
We’d like to notify you of maintenance scheduled for our core infrastructure. This maintenance will be carried out between 5pm – 7pm Monday 12 June, and schools may experience intermittent disruption to their internet connection during this timeframe. Please...
by N4L | May 29, 2023 | Past Network Issues
Tuesday 30 May, 8am: We can confirm now that the issue has been resolved yesterday night by Spark and we can see that schools have come back online. Monday 29 May, 4pm: We’ve identified a network issue that we are working on with our partners. This may be causing...
by N4L | May 26, 2023 | Past Network Issues
We’re carrying out an update that may impact your ability to log in to your N4L account across our services during a small window, between 6pm – 7pm Monday 29 May. Services include: Support Hub, Filtering Portal and the Reporting app. Around this time, all...