by N4L | Sep 11, 2025 | Past Network Issues
We’ll be conducting backend maintenance for our core infrastructure in our data centres between Saturday 20 September at 8am and Sunday 28 September at 5pm to help ensure everything runs smoothly for schools. While internet connectivity should not be affected,...
by N4L | Sep 1, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Lower Auckland, Waikato and Taranaki areas. Our teams are currently investigating and we’ll provide more information as we have it to hand. Final update: We can see impacted schools have come back online, we...
by N4L | Aug 29, 2025 | Past Network Issues
We are aware of an outage impacting schools across the wider South Island region. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update: Our engineers have identified the cause of the service issue and have taken...
by N4L | Aug 28, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Kaikōura area. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update: We believe the outage is due to a power cut in the area. We’ll continue to provide any...
by N4L | Jul 28, 2025 | Past Network Issues
We are aware of an outage impacting schools in the Bay of Plenty area. Our teams are currently investigating and we’ll provide more information as we have it to hand. Update 2:15pm: The root cause has been identified and a One NZ technician is on site working to...
by N4L | Jul 25, 2025 | Past Network Issues
We’re aware of an outage impacting schools who are connected to Starlink. There are currently investigations underway and we’ll provide further updates here when we have them. Update 11:30am: We believe the outage has now been resolved. If you have any queries, please...
