by N4L | May 29, 2023 | Past Network Issues
Tuesday 30 May, 8am: We can confirm now that the issue has been resolved yesterday night by Spark and we can see that schools have come back online. Monday 29 May, 4pm: We’ve identified a network issue that we are working on with our partners. This may be causing...
by N4L | May 26, 2023 | Past Network Issues
We’re carrying out an update that may impact your ability to log in to your N4L account across our services during a small window, between 6pm – 7pm Monday 29 May. Services include: Support Hub, Filtering Portal and the Reporting app. Around this time, all...
by N4L | May 17, 2023 | Past Network Issues
We’re performing Ruckus SmartZone controller maintenance between 6pm – 11:59pm on Thursday 25 May. During this timeframe, Equipment Replacement and Secure Access schools will be unable to connect new devices and guest vouchers will not be able to connect to the...
by N4L | May 10, 2023 | Past Network Issues
We’d like to notify you of a software update for F5 Remote Access on Thursday 11 May. After this update, the software will automatically update for a user the next time they connect to F5 Remote Access. Once this is done, the user will be prompted to reboot their...
by N4L | Apr 27, 2023 | Past Network Issues
4pm Technicians have been on site since 10:56am today. A faulty card has been identified as the cause. No ETA has been confirmed yet 10am We’re aware of an outage in the Franklin area affecting a number of schools. We’re currently investigating and will share updates...
by N4L | Apr 21, 2023 | Past Network Issues
21 April 1pm Repairs to the connection issues have now been resolved We are investigating an issue with devices at our Secure Access schools, which are not connecting to the network. We will investigate further and share more updates as we receive...
