Network Outage – Bay of Plenty

Update 8:52am Spark are reporting Fibre joined at 1:54am and service restored. Update 3:57pm Technician is on the way to investigate this fiber fault ETA 16:00 Original Post We are aware of a number of schools in the Bay of Plenty region that are experiencing a loss...

Network Outage – Coromandel/Thames/Paeroa Area

Update 26/4/2017 8:49 Service restored and stable since Fibre overlay carried out to restore service Update 3.33 Fibre testing confirmed fibre cut located 5.36kms away from Tahuna exchange (THN). Technician en route to investigate damage. Revised impact on Corporate...

Current issue with large file downloads

Some schools using N4L Web Filtering may be noticing interruption while downloading large files (over 1 GB in size) and may see a network error message. We believe this is affecting a number of different cloud applications including Dropbox, Office365 and Google...

General Network Congestion

Update 23 March We believe this issue is now resolved Update 20 March Network performance has improved. We will continue to monitor the traffic & update accordingly. Thanks for your patience! Original Update We are aware that some schools are experiencing slower...

Ashburton Internet Outage

We are aware of an even causing a complete loss of Internet traffic in the Ashburton area.   Our engineers are investigating and we will provide updates as new information becomes available. We apologise for any inconvenience this event incurs.

Managed Network Outage – 23 Feb 17

Update @ 11:25: We believe this issue to now be resolved. Our apologies for any inconvenience this outage has caused. Original Update: We are currently investigating a service outage for the following 4 schools in the Gisbourne/Hawkes Bay region: Putere School (MOE:...