Outage impacting the South Auckland region

We’re aware of an outage impacting the South Auckland region.

We’re currently investigating and will provide more information when we can.

Update 1pm: We’ve identified the issue and work is underway to restore service. We’ll provide an expected resolution time when we can.

Update Tuesday 12 May, 9am: The issue has now been resolved and service has been restored. If you’re still experiencing issues, please contact our Customer Support team on 0800 532 764.