Last updated on December 4, 2023 at 07:48 am

We’d like to notify you of the upcoming Ruckus Cloudpath upgrade.

It will be carried out between 6pm on 12 January and 8am on 13 January and it’s expected to cause an outage, meaning schools that have migrated to Secure Access will be unable to access the Wi-Fi network or enrol new users and devices to the school’s network during this time. 

Additionally, schools that have completed the Equipment Replacement process also might not be able to access the Wi-Fi network.

Please contact the Customer Service team on 0800 LEARNING (0800 532 764) between 8am – 5pm Monday to Friday should you experience any post-maintenance issues.