Switch on Safety Terms

These terms were last updated on 13th April 2020.

1. Introduction

1.1 These Switch on Safety Terms and Conditions (Terms) explain the terms that apply to your use of the Switch on Safety service (The Service), outlined at www.switchonsafety.co.nz and provided by The Network for Learning Limited (N4L).
1.2 The Service is provided to support online learning on devices used to undertake schoolwork.
1.3 The Service is provided to help NZ teachers and learners across primary, intermediate and secondary education to learn in a safe online environment regardless of their location or the network they are connected to. It is specifically provided to support education and educational use cases.

IMPORTANT NOTICE REGARDING USE OF THE SERVICE

In order to ensure The Service remains available to those it is designed to protect, it must not be used by non-education users or on devices that are not used for educational purposes. If you have used The Service in error, you must remove The Service from your device.

2. Who do these Terms apply to?

2.1 These Terms apply to any person who enables The Service on a device (you). You must be at least 18 years old and you are responsible for ensuring that any person who uses the device also complies with these Terms.
2.2 These Terms also incorporate our Acceptable Use Policy, which governs how The Service may be used. For example, you must use The Service in a responsible manner and must not interfere with the availability of The Service for other users. You must not on-sell The Service or use it for any use case other than the use cases described in these Terms. Serious breaches of our Acceptable Use Policy may result in your access being revoked.
2.3 For the purposes of our Acceptable Use Policy, you are considered a “User”.
2.4 Please read these Terms carefully. By accessing and using The Service you are deemed to confirm that you have read, understood and agreed to be bound by these Terms. If you do not agree to any part of the Terms, you must not access, or must immediately stop accessing, The Service.

3. Privacy

3.1 N4L collects IP addresses and domain names in the usage of The Service. We will not distribute this information or use it to identify individual users or households.
3.2 N4L may collect your name, email address and phone number (and any other information you provide to us) if you contact our helpdesk for support. N4L does not collect any other personal information in connection with use of The Service. For further information, including about your rights to access your personal information, please refer to our Privacy Statement.

4. Updates

4.1 We may update these Terms (or any part of them) at any time by posting an updated version on N4L’s website. The updated version of these Terms will take effect immediately after it is posted as the current terms. You are responsible for reviewing these Terms regularly to ensure that you are aware of any updates.

5. The Switch on Safety Service

Overview

5.1 N4L’s Switch on Safety Service provides web filtering capability for end user devices, regardless of location or the network they are connected to.

Features

5.2 The Service blocks web content that falls under the web filtering categories as defined here.
5.3 The Service is a DNS Filtering service that is capable of blocking websites that have been categorised by the system at the domain level (e.g. www.badwebsite.com). The Service does not however decrypt SSL/HTTPS traffic or inspect traffic at the url level (e.g. www.ambiguouswebsite.com/badcontent.html).
5.4 The Service may be configured by using a downloadable software client in some situations. Using this software is at your own risk.

Who it’s for

5.5 The Service is provided to you by N4L to support online learning on devices used to undertake schoolwork.
5.6 The Service is provided to help NZ teachers and learners across primary, intermediate and secondary education to learn in a safe online environment regardless of their location or the network they are connected to. It is specifically provided to support education and educational use cases.

Utilising The Service

5.7 Instructions on how to utilise The Service can be found at www.switchonsafety.co.nz.

Termination

5.8 N4L may terminate The Service at any time and for any reason. N4L will endeavour to inform you of the termination of The Service up to 1 month prior to the termination.

IMPORTANT NOTICE REGARDING TERMINATION

If The Service is discontinued, you must remove The Service from your device. Failure to do so may adversely affect your ability to access the internet.

6. Liability and Other

Liability

6.1 Due to the inherent nature of the internet, we cannot guarantee that The Service will be 100% effective in protecting users against harmful or malicious content.
6.2 Safety cannot be provided by technology alone - it requires a holistic approach. Refer to this website for tips and advice to support online safety.
6.3 You acknowledge that The Service is provided free of charge and, to the extent permitted by law, N4L excludes any liability whatsoever arising under or in connection with these Terms or use of The Service.

Ownership of Intellectual Property

6.4 All rights, title and interest, including all rights to intellectual property, in and to the Switch on Safety website and The Service are owned by us or our third party licensors (Our IP). We do not grant you any rights, title or interest in or to Our IP.
6.5 The use of any supplier logos on the website does not imply that those suppliers endorse or sponsor The Service in any way.

7. Contact us

7.1 If you have any questions about these Terms or The Service please contact us at:

N4L's Helpdesk

Monday to Friday | 8am to 5pm

0800 LEARNING | support@n4l.co.nz

N4L Auckland (Head Office)

PO Box 37 118

Parnell

Auckland 1151