by N4L | Dec 12, 2024 | Alerts, Product Updates, Security Advisory
Encrypted Client Hello (or ECH for short) is a privacy encryption method that’s been enabled on some websites globally by third parties, which includes a very small percentage of websites used by schools. If a website has ECH enabled, it makes it difficult for N4L’s...
by N4L | Dec 9, 2024 | Past Network Issues
We’d like to notify you of the upcoming Ruckus Cloudpath upgrade to version 6.0.It will be carried out in 5 stages: on 7, 9, 14, 16 and 20 January (4pm to 11:30pm) and we’re contacting all affected schools directly with their upgrade dates. The upgrade is expected to...
by N4L | Nov 14, 2024 | Alerts, Scheduled Maintenance
We’re undertaking planned maintenance for F5 Remote Access on Friday 15 November from 4pm – 10pm. Users of F5 Remote Access may experience a service disruption of 15 – 30 minutes during this timeframe, meaning they’ll be unable to remotely connect to their...
by N4L | Oct 31, 2024 | Past Network Issues
We are aware of a potential fibre cut which is impacting schools in the Hawkes Bay/Wairoa area. We will provide more information about remediation as we have it to hand. Update: We have been informed that the fault has been located and Chorus are currently...
by N4L | Oct 30, 2024 | Past Network Issues
We’re undertaking maintenance for our core infrastructure between 7pm – 7:30pm Wednesday 30 October. We do not expect there to be any disruption to school internet connections during this timeframe. Please contact our team on 0800 LEARNING (0800 532 764) between 8am...
