by N4L | May 12, 2026 | Past Network Issues
We’re aware of an outage impacting the Huntly region. We’re currently investigating and will provide more information when we can. Update 12pm: We’ve identified the issue and work is underway to restore service. We’ll provide an expected resolution time...
by N4L | May 11, 2026 | Past Network Issues
We’re aware of an outage impacting the South Auckland region. We’re currently investigating and will provide more information when we can. Update 1pm: We’ve identified the issue and work is underway to restore service. We’ll provide an expected...
by N4L | May 4, 2026 | Alerts, Past Network Issues
We will be conducting essential backend maintenance on Tuesday 5 May between 7.30 pm – 8.30pm. During this brief period, some new users will temporarily be unable to connect to the Wi-Fi network. However, existing users who are already connected will not...
by N4L | Feb 17, 2026 | Past Network Issues
Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Tuesday 17 February, 12:17pm: We’re aware of...
by N4L | Feb 16, 2026 | Past Network Issues
Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Monday 16 February, 9:41am: We’re aware of an outage...
by N4L | Feb 3, 2026 | Past Network Issues
4 Feb at 10.20am: Our team are working closely with our vendor to solutionise the connectivity issues. We’ll continue to provide updates as we have them. Original post 3 February: We’re aware that some schools are currently experiencing intermittent internet...
