Outage in Kaiapoi

4 May 8.30am Repairs have taken longer than expected due to heavy frost. We estimate the issue to be resolved by 1pm today.   3 May We are aware of an outage impacting schools in Kaiapoi. Our team are currently investigating and we’ll provide further updates...

Outage in the Kaikoura area

4 May 8.30am: Work is still underway to resolve the outage in the Kaikoura area, we will continue to update you once we have more information.   Update 3.38pm: We’re aware schools in the area are experiencing loss of connection again. The team are currently...

N4L Data Centre maintenance

We will be performing maintenance to our Data Centre on Saturday 24 April between 7am to 1:30pm. During this timeframe, network management access, Reporting app and staff VPN access will be unavailable for 15 minutes and experience intermittent disruptions. If you...

Outage in Lower South Island

Update 5.30pm: Repairs have been carried out this afternoon and schools should be back up online. We are awaiting official clearance and will provide any further updates in the morning. Update 11.30am: We can confirm that the outage is caused by a fibre cut that has...