by N4L | May 6, 2025 | Past Network Issues
We’re aware of a widespread outage impacting schools in the Whakatāne region. We believe this is due to power related outages in the area. The team will provide any updates as we have them to hand. Update: While power is in the process of being restored, a secondary...
by N4L | Apr 17, 2025 | Past Network Issues
We are aware of power cuts affecting a number of schools connectivity in the Auckland and Northland regions and our team are monitoring the situation. If you have restored power but no internet, please give our Customer Support team a call on 0800 LEARNING (532...
by N4L | Apr 1, 2025 | Past Network Issues
We’d like to notify you of the upcoming Ruckus Cloudpath upgrade to a new version for some remaining schools. It will be carried out between 4pm on 11 April and and 9am on 12 April and we’re contacting all affected schools directly with their upgrade details. The...
by N4L | Mar 27, 2025 | Past Network Issues
N4L will be conducting backend maintenance for our core infrastructure between Saturday 12 April and Sunday 27 April, but there is no expected impact on services facing schools. In general, all upgrades that may cause an outage for school-facing services are done...
by N4L | Mar 13, 2025 | Past Network Issues
We’re aware of an outage impacting some schools around Motueka. Our team is investigating the issues and working to resolve them. We’ll provide further details when we can. Update 4pm: The root cause has been identified and work towards restoring service is underway....
by N4L | Mar 10, 2025 | Past Network Issues
We’re aware of an outage impacting Google Chromecast devices around the world. We are monitoring the situation and we’ll provide further details when we can. You can find more information on this issue here. Update: Google has started to roll out a fix for the issue....
