by N4L | Mar 7, 2019 | Past Network Issues
Update: 1.00pm March 8 The impact of this event has been scaled down to minimal and the vast amount of queuing mail has been resolved. If your school has been affected our Helpdesk team will be getting in touch directly Original Update: 2.09pm March 7 We are aware of...
by N4L | Mar 1, 2019 | Past Network Issues
We’ve been receiving calls into our Helpdesk regarding the Momo challenge and what schools can do to mitigate exposure to this content. Access to this type of content can be difficult to block as it appears across a wide range of applications and services. ...
by N4L | Feb 18, 2019 | Past Network Issues
Update: 19 Feb, 7.30am We believe this issue has been resolved however, we will continue to monitor and if you have any issues, please call 0800 LEARNING. Update: 18 Feb, 5.10pm We believe the issue has been caused by a suspected fibre cut however, engineers are still...
by N4L | Feb 18, 2019 | Past Network Issues
Update: 19 Feb, 7.30am We believe this issue has been resolved however, we will continue to monitor and if you have any issues, please call 0800 LEARNING. Update: 18 Feb, 4.24pm The issue has been identified as a fibre between Omarama and Tarras. Engineers are...
by N4L | Feb 1, 2019 | Past Network Issues
Update: 4th Feb 9.00am We believe this issue has been resolved. Engineers will continue to monitor the situation. If you do have any issues please contact the Helpdesk on 0800 LEARNING Update: 1st Feb 4.19pm Engineers are continuing to work on the issue. We will...
by N4L | Jan 24, 2019 | Past Network Issues
Update: 25 January 11:30 am Engineers have been working overnight to resolve this issue, and while many schools are now back online some are still experiencing issues. If your school remains impacted please call us on 0800 LEARNING (0800 532 764). Original Update: 24...
