Last updated on November 6, 2025 at 11:27 am

We’re aware of an outage impacting schools in the Auckland region. We’re urgently investigating the issue and will continue to provide updates as we have them.

Update 11:45am: We have identified the cause of the issue and are working to resolve it, we will provide updates as we have them to hand.

Update 12:15pm: We are seeing schools regaining connection and will continue monitoring the situation.

Final update 12:25pm: We believe this issue has been resolved and we will continue monitoring the situation. If you have any queries, please give our Customer Support team a call on 0800 LEARNING (532 764).