Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764.

Monday 16 February, 9:41am: We’re aware of an outage impacting schools in the lower North Island. We believe this is due to power outages caused by the recent weather event. We’ll continue to provide further updates as we have them.