through expertise, tools & insights

A person pointing at a laptop

Help every step of the way

Whether a quick query or a tricky technical one, we have the right support ready to help you. You can choose how you’d like to access information and assistance – it’s all about what works best for you.   
“The Support staff at N4L are among the best I’ve ever dealt with. Friendly, responsive, highly skilled in their jobs and go the extra mile.”
Sue Harper
Milford School (Auckland)

Helping to monitor learning environments using IEM devices

We’re supporting the Ministry of Education to measure and assess the quality of learning environments in schools to enable ākonga and kaiako to thrive in environments that support their success and wellbeing.

This means we’re installing Internal Environment Monitoring (IEM) devices in certain teaching spaces. These devices measure acoustics, lighting, thermal comfort and indoor air quality, including CO2 levels, which are all contributors to better educational outcomes.

For more information on this programme, which is fully funded by the Ministry, please visit the Ministry’s website. If you have any questions, please contact your School Property Adviser – if you are unsure who this is, click here. We’ve also put together some useful FAQs.

Child using a tablet
Front cover of latest N4L data & insights report
Access reports and valuable insights
We analyse data and conduct research surveys to better understand how schools are using digital technology. This not only helps us improve our service, but offers a fascinating snapshot into areas such as:


  • How students are spending their time online
  • What type of data is being consumed, and where
  • How confident school’s feel about online safety
  • What type of online threats are being blocked
  • What technological challenges schools are facing

Learn more about our Data & Insights Report and annual Touchpoint survey.

Who we work with
We work alongside government, and education and technology providers to expand and enhance the service we offer schools and kura. These organisations have great online resources if you’d like to access further support and information.


Free online safety advice and reporting.


Responding to cyber security threats in New Zealand.

Ministry of Education

Helping you find what you need to know about education in New Zealand

Our partners

We’ve appointed two technology panels made up of highly-skilled installers and IT providers from around the country. These partners have a proven track-record of working successfully with schools and help deliver N4L projects.

This Panel has been established to provide schools with tech support such as assisting schools to connect devices to their upgraded network.



Cyclone Computer Company Ltd

Entity Hub

Fusion Networks Ltd

Glenn Cook Technologies


Isometric Solutions


New Era Technology


Our School Ltd

pcMedia Technologies Ltd


Smart Computer Systems Ltd


This Panel is responsible for installing new network equipment in schools on behalf of N4L.


ACL Communications Ltd

Aotea Electric Canterbury


Chris Dunn

CT Group Ltd

ENZEC Limited

Exell Group Services Limited

Foveaux Communications Ltd

Gilcom Communications

Glenn Cook Technologies

Neltech Communications

Online Communications

Pacific Building Services Ltd

Saco Cabling

Teltrac Communications Limited

Vitel Cabling

Waikato Cabling Communications Limited

Want to join?

If you are interested in joining our panel of suppliers, please register your interest here


For information regarding our panel member resources, policies and procedures, please visit our Panel Member Info Centre.
Customer stories

Support when you need it most

Valuable hands-on support for schools, kura and their IT providers ensures smarter, safer internet for learning. Our customers share their experiences using our Helpdesk and School Relationship Managers. 

A seamless network connection for schools: anywhere, anytime

We work with your school to design a secure network based on your needs. Giving you confidence to focus on teaching while we manage your network. Find out more here.

Meet the N4L Customer Support Team

Learn more about our dedicated team who understand the many challenges schools face and are there to support your school when you need them.

Want to learn more about N4L? Check out our latest brochure.