by N4L | Feb 27, 2026 | Alerts, Scheduled Maintenance
N4L has made a change to the GlobalProtect settings, which will affect users using the GlobalProtect VPN client to log in remotely. Previously, GlobalProtect was configured with an “always on” setting, which meant it automatically reconnected to the school firewall...
by N4L | Feb 17, 2026 | Past Network Issues
Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Tuesday 17 February, 12:17pm: We’re aware of...
by N4L | Feb 16, 2026 | Past Network Issues
Update – Wednesday 18 February, 4:28pm: This issue has now been resolved. If schools are still experiencing issues they believe could be related to this, please call Customer Support on 0800 532 764. Monday 16 February, 9:41am: We’re aware of an outage...
by N4L | Feb 3, 2026 | Past Network Issues
4 Feb at 10.20am: Our team are working closely with our vendor to solutionise the connectivity issues. We’ll continue to provide updates as we have them. Original post 3 February: We’re aware that some schools are currently experiencing intermittent internet...
by N4L | Jan 23, 2026 | Unplanned Outages
We’re aware of a global issue impacting multiple Microsoft 365 services, which may result in degraded functionality or an inability to access certain features for some schools. Microsoft has confirmed that recovery efforts are underway and they are currently refining...
