by N4L | Mar 4, 2025 | Past Network Issues
This morning, we experienced a temporary issue with Salesforce that prevented 22 email replies from being correctly linked to their associated support cases. This has been resolved, and the affected emails have been moved to the correct cases. We apologise for any...
by N4L | Feb 26, 2025 | Past Network Issues
We’re aware of an outage impacting some schools in Mt Roskill area. The root cause has been identified and work towards restoring service is underway. We’ll provide further details when we can. Update: Work has been completed and we can confirm that the issue has now...
by N4L | Feb 17, 2025 | Alerts, Security Advisory
We’re aware of a Cleartext Storage of Sensitive Information vulnerability impacting FortiClient, a remote access solution used by some schools. The vulnerability impacts users on Windows and Linux devices that have updated FortiClient to version 7 (full list of...
by N4L | Feb 11, 2025 | Blog, N4L News, Safety & Security
As Safer Internet Day rolls around at the start of each school year, it is a great reminder of what we can be doing and how we can best work together to help make schools and kura safer online. When it comes to online safety, we all have a role to play. We spoke to...
by N4L | Feb 11, 2025 | Past Network Issues
We’re aware of an issue where some legitimate inbound emails at schools using N4L’s Email Protection service aren’t being delivered. This is a global issue with Proofpoint, the provider of the Email Protection platform. Proofpoint is working on resolving the issue and...
