Outage between Masterton and Featherston

We are aware of an outage due to a possible fibre cut which is impacting approximately 50 schools. Roughly 1/3 of these are in Whanganui and the remainder between Masterton and Featherston. Due to the location of this incident, we expect schools to be effected for the...

Outage in Picton & Blenheim areas

Update: 3 May 9amRepairs are underway and many schools services have already been restored, we expect complete restoration later this morning and will continue to provide updates. Update 4.45pm We have confirmed that this issue is due to a fibre cut in the area....

Outage in the Taranaki Region

Update: 9am This issue was resolved late last evening Update: 3.34pm Technicians are working onsite and we will continue to provide updates as we receive them. Update: 11.03amTechnicians have located fibre damage near Mangapouri and have been dispatched to...

Remote Access authentication issues

Update: This issue has now been resolved. Original Update: N4L is aware of an issue affecting schools using our remote access service.  Users may receive an ‘incorrect password’ error when trying to login to the service despite entering correct credentials).  This...

Issues with Gmail and Google Drive

Update: 15 March 4.02pm The issue with Gmail and Google Drive was resolved by Google. Original Update: 14 March 4.16pm We are aware of an issue that is affecting usage of Gmail and Google Drive. Users are able to access both, but may be seeing error messages and other...