Update Monday 29 March 4pm: Spark and N4L are continuing to work on the issue. There will be an official solution, but until then, a temporary workaround is on offer. To find out more contact the Helpdesk team on 0800 LEARNING.

Update 11.30am Monday 15 MarchInvestigations are still ongoing with Spark but we will continue to provide further updates  as the work continues. 

10am Friday 12 March: There is currently an issue affecting filtering for Instagram. Blocking access to Instagram via mobile devices is currently not working. We are investigating and we will update you with more information soon.