The Managed Network

Fast, reliable and safe internet


The Managed Network is an ultra-fast internet connection chosen by thousands of schools to deliver safe, reliable internet. From primary to high school let us take care of your digital needs, so you can get on with providing a great education for your students.

 

A nationwide upgrade to the Managed Network

Here at N4L, we believe every student and teacher deserves access to fast, reliable and safe internet. That’s why we’re excited to let you know that next term we’re kicking off a nationwide upgrade, which is fully funded and will be completed for all schools by Term 4, 2019.

We’ll be announcing more details over the next few weeks, so watch this space. In the meantime if you currently pay for, or are thinking about paying for, additional security services our team is standing by to talk things through. Give them a call on 0800 LEARNING.

If you’d like to know more about the upgrade, check out the FAQs below.

Why is N4L upgrading the Managed Network?

We’re committed to providing schools with a safer and smarter online learning environment. The Managed Network upgrade is all about ensuring we deliver on this promise. By enhancing our online security services, providing greater internet capacity (i.e. more data), and reducing technical complexity, we’ll continue to provide technology that’s safe and optimised for learning.

What are the benefits to schools?

The Managed Network upgrade will provide a safer and smarter online learning environment. This means:

  • Enhanced threat protection against online threats e.g. ransomware and other malicious software
  • New FortiGate firewall and filtering solution with an advanced multi-layer security service – including greater VPN (Virtual Private Network) prevention
  • Individualised and class filtering
  • Simpler reporting with visual dashboards indicating which apps and websites are using the most bandwidth.
What does my school need to do to prepare for the upgrade?

We’ll need the details of the person at your school who will be our key contact for the upgrade. This person might take care of your tech support (on staff or on contract). Either way, we’ll need to get in touch with them so that we can make sure your upgrade is as seamless as possible.  If you haven’t already let us know this information in June 2018, can you please call us on 0800 LEARNING.

How will the upgrade be rolled out to my school?

We are currently working on a schedule that will ensure we can rollout the upgrade with minimal disruption to schools.

As we need to visit every school, all schools will receive personalised notification of the rollout schedule and process. We’ll begin this process in Term 3, 2018 so keep an eye out for more information.  

Why is the upgrade being done now?

Technology and online threats evolve, we need to too.

This will be the most significant upgrade to the Managed Network since the first school was connected in 2013. Ultimately, it’s all about protecting your staff and students, giving them the confidence to learn in a safe online environment, both now and in the future.

How much will the upgrade cost?

The good news is that the upgrade will cost nothing, and is included as part of your Managed Network connection.

What if my school is using an alternative (commercial) provider for security?

No problem! You can give us a call on 0800 LEARNING to talk through what security services you currently use and what the upgrade may mean for you. We’ll work with you to make sure you get what you need from the fully funded Managed Network upgrade.  

What is being upgraded?

The school router as well as our core security and web filtering service. This means all schools will receive new, smarter (and quieter!) hardware. Schools are increasingly relying on the cloud, have more devices and as a result use more data so we’re also upgrading internet capacity to all Managed Network schools.

How long will the upgrade take?

The upgrade will begin in Term 4 2018, with all schools receiving the upgrade by the Term 3, 2019.

Who will upgrade my school?

We’ll be working with technology partners to rollout the upgrade. They will be onsite to complete the process and we’ll be working with your school to ensure the all of the right people are involved.

How long will it take to upgrade my school?

We are working with our technology partners to make the transition as seamless as possible, with minimal disruption and while ensuring every school is fully supported along the way.

Is the upgrade mandatory? Can schools opt out?

All schools on the Managed Network will need to be upgraded to receive a new, smarter router. What the upgrade means for your school will depend on the N4L services you use. We’ll be in touch with more information over the next few weeks.

All schools have a choice as to the tools they use to keep their students safe online. If your school is using another commercial alternative, then you may be paying for services that are fully funded by N4L. If you’d like to talk further, please give our Helpdesk a call on 0800 LEARNING.

How do I get more information about the upgrade for my school?

We’ll be in touch in the next few weeks with more details about what this means for your school. In the meantime you can take a look at the FAQs below, or call our Helpdesk team on 0800 LEARNING to talk things through.

Threat Protection

We’ve added an extra layer of protection to your Managed Network connection. With the risk of online threats increasing every day, it’s more important than ever to make sure schools are protected when they use the internet. To find out more check out the threat protection FAQs 

Internet Security

Our core security service is getting safer – with a new FortiGate device supporting all Managed Network schools. This service provides advanced firewall and filtering security (including VPN protection), individualised filtering and detailed reporting. 

More Data

Bandwidth shouldn’t be a barrier to learning. That’s why we’re making it easier for schools to access more data when they need it. While our upgrade will make your connection smarter and more efficient than ever, we’ll also continue to monitor your data usage and when you need more data we’ll upgrade your connection.*


* Max. 1Gbps and subject to technical infrastructure.  

 

N4L’s Managed Network services include:

Internet Connection

A dedicated connection direct to your school provides uncapped, fast, reliable internet access.

Web Filtering

Our web filtering tools and expert team are working to help schools keep students safe online.

Network Security

N4L’s Firewall acts as a gatekeeper between your school and the internet, guarding against threats.

Email Filtering

Email scams and annoying spam are taken care of with our email filtering software.

Remote Access

Providing flexibility to safely work remotely from anywhere, with access via web and mobile.

Performance Monitoring

Ensuring your school stays online and proactively solving technical issues before they have an impact.