by Mark Fielding | Jul 21, 2015 | Past Network Issues
Update @ 16:15 We continue to investigate the problem. Our investigations indicate that this issue may not be as widespread as we initially believed. We would like to invite anyone impacted by this issue to contact us on 0800 532 764. Original Notification We have...
by Mark Fielding | Jun 23, 2015 | Past Network Issues
-Update 24th June- We have had no further reports of this issue reoccurring and we believe the issue to be fully resolved. -Update at 17:30- We believe we have resolved the issue, but will continue to monitor this issue before providing a full clearance. -Original...
by Mark Fielding | Jun 22, 2015 | Past Network Issues
-Update at 08:15, 23 June- We believe this issue is now resolved. Please contact our helpdesk on 0800 Learning or emailing [email protected] if you believe you are still experiencing issues -Update at 5:33 pm- Work to repair the fibre cut is ongoing but as yet...
by Mark Fielding | May 11, 2015 | Past Network Issues
Update 12 May We are not aware of any schools currently impacted by this issue. We are still investigating the root cause of this fault and will not give a full clearance until we are certain it will not reoccur. We will continue to closely monitor the issue however...
by Mark Fielding | Apr 28, 2015 | Past Network Issues
08:30 -29-April We can confirm that the fibre repairs were completed last night and service is now fully restored. 15:45 We have been informed that the damage to the fibre is extensive and requires significant repair work – The estimated time to resolve is 22:00...
