Outage in the Taumarunui area

20 July 1pm Chorus fibre technicians have identified additional fault locations on the cable on site at Te Kuiti and are conducting more testing A new team of technicians is en-route to Te Kuiti to assist.  20 July 8.45am Chorus fibre technicians completed jointing...

Secure Access – Cloudpath outage

Update: This issue has now been resolved. Original update: We’re aware of an issue with the Cloudpath solution used by Secure Access schools, which may result in users unable to access the internet. The team are currently investigating the issue and we will provide...

Ruckus Cloudpath upgrade: 15-17 July

We’d like to notify you of the upcoming Ruckus Cloudpath upgrade.It will be carried out between 7pm on 15 July – 7am on 17 July and it’s expected to cause an outage, meaning selected schools won’t be able to access the Wi-Fi network and to enroll new users or...

Update: Filtering Portal maintenance: 19-20 July

Update 19 July 4pm: We’d like to notify you of urgent maintenance to our Filtering Portal. This maintenance will be carried out between 6pm 19 July – 7am 20 July and the Filtering Portal will be unavailable during this time. Please contact our team on 0800...

Advisory: New Chromebooks – Connectivity issues

We’re aware of a Google issue with new Chromebooks not being able to connect properly to Wi-Fi until the operating system is updated. It happens when a new Chromebook is trying to connect to internet for the first time, in order to finish the initial setup...