Outage impacting schools in the Tokoroa area

We are aware of an outage impacting schools in the Tokoroa area. Our teams are currently investigating and we'll provide more information as we have it to hand. Update 11:15am: The outage is likely due to a suspected fibre cut and technicians are on the way.  Update...

Ruckus Cloudpath urgent upgrade – 1 October

We apologise for the late notice. An incident occurred on Cloudpath yesterday and as we treat network performance as a top priority we’ve made the decision to conduct an urgent upgrade, together with the vendor, for the impacted schools. The upgrade will be carried...

N4L is now managing the Education Service Desk

The Education Service Desk, who manage enquiries for a range of applications used by schools and the wider education sector (such as Education Sector Logon and e-asTTle), has transferred from the Ministry of Education to N4L. There’s no disruption or change to the...

Phishing email scam circulating in some schools

We’re aware of a phishing scam circulating via email in some schools. You can see an example of what this email looks like below. The phishing email is crafted to appear legitimate, being sent from legitimate email addresses of schools and other New Zealand...

FortiClient Remote Access vulnerability

We’re aware of a Cleartext Storage of Sensitive Information vulnerability impacting FortiClient, a remote access solution used by some schools. The vulnerability impacts users on Windows and Linux devices that have updated FortiClient to version 7 (full list of...