Auckland outage

Thursday 26 Aug 4pm: We are aware of a router outage impacting schools in Auckland. The team are investigating and we will provide further updates...

Server outage to 17 schools

Thurs 19 Aug: We can confirm all school servers are back up and running. Thank you for your patience.     2.30pm Wed 18 Aug: We’re aware of an incident affecting 17 school’s remote access to services. We’re working with the school’s ICT provider to...

COVID-19 update – school visits

Given the recent change to alert levels across the country, all school visits by N4L representatives scheduled to take place during Level 4 will be postponed until further notice, including for Equipment Replacement and Secure Access. We’ll be in touch with...

Upcoming changes to our Mail Relay service

Update – The majority of schools have been successfully migrated to the new Mail Relay platform. We are moving to a new outbound Mail Relay platform to ensure schools and kura using it will have their emails reliably delivered and that they continue to be free...