Ruckus SmartZone controller maintenance – 25 May

We’re performing Ruckus SmartZone controller maintenance between 6pm – 11:59pm on Thursday 25 May. During this timeframe, Equipment Replacement and Secure Access schools will be unable to connect new devices and guest vouchers will not be able to connect to the...

F5 Remote Access update on 11 May

We’d like to notify you of a software update for F5 Remote Access on Thursday 11 May. After this update, the software will automatically update for a user the next time they connect to F5 Remote Access. Once this is done, the user will be prompted to reboot their...

Outage in the Franklin area

4pm Technicians have been on site since 10:56am today. A faulty card has been identified as the cause. No ETA has been confirmed yet 10am We’re aware of an outage in the Franklin area affecting a number of schools. We’re currently investigating and will share updates...