RESOLVED: Outage: Dunedin Schools

2030 Service has been restored 1830 Unfortunately the planned resolution for this fault has failed to restore service, we continue to investigate the fault, but do not have a new estimated time to resolve at this time. 15:25 We have been informed the fault has been...

RESOLVED: Outage: Pukekohe

Thursday 19th March 9.10pm Service has now been restored to all schools affected by tonight’s outage. Any schools experiencing continued issues on Friday morning should contact our helpdesk on 0800 LEARNING. 7.50pm Latest information available indicates the...

RESOLVED: 17 December 2014 – DNS Upgrade

Early on Wednesday morning (17 December) our network partner Spark will be carrying out an urgent upgrade to their DNS systems. As part of our ongoing commitment to building an excellent online experience for schools we are also taking part in this upgrade, ensuring...