by Mel Matthews | Jun 11, 2015 | Past Network Issues
FINAL UPDATE 12 June We’ve been monitoring the Managed Network overnight and we believe the issue is now resolved. However we will continue to monitor throughout the day to ensure the network is performing as it should be. If you experience any issues today...
by Mark Fielding | May 11, 2015 | Past Network Issues
Update 12 May We are not aware of any schools currently impacted by this issue. We are still investigating the root cause of this fault and will not give a full clearance until we are certain it will not reoccur. We will continue to closely monitor the issue however...
by Mark Fielding | Apr 28, 2015 | Past Network Issues
08:30 -29-April We can confirm that the fibre repairs were completed last night and service is now fully restored. 15:45 We have been informed that the damage to the fibre is extensive and requires significant repair work – The estimated time to resolve is 22:00...
by Mark Fielding | Apr 14, 2015 | Past Network Issues
15th April 0830 Service has been restored as of 0200. 14th April 22:05 We are aware of an issue impacting connectivity to some schools in the South Island. Engineers are currently investigating the situation to identify a resolution.
by Mark Fielding | Apr 8, 2015 | Past Network Issues
2030 Service has been restored 1830 Unfortunately the planned resolution for this fault has failed to restore service, we continue to investigate the fault, but do not have a new estimated time to resolve at this time. 15:25 We have been informed the fault has been...
by Mel Matthews | Mar 19, 2015 | Past Network Issues
Thursday 19th March 9.10pm Service has now been restored to all schools affected by tonight’s outage. Any schools experiencing continued issues on Friday morning should contact our helpdesk on 0800 LEARNING. 7.50pm Latest information available indicates the...
