Update 26/4/2017 8:49
Service restored and stable since Fibre overlay carried out to restore service

Update 3.33

Fibre testing confirmed fibre cut located 5.36kms away from Tahuna exchange (THN). Technician en route to investigate damage.

Revised impact on Corporate customers : 49 -> 79 (no change to N4L impact, still 28 x schools impacted).

Next update on status change.

 

Update 12:49

Event: Suspected fiber cut between Morrinsville and Tahuna.

Original update

We are aware of a number of schools in the Coromandel/Thames/Paeroa Area region that are experiencing a loss of internet. Our engineers are investigating the cause of this and once established will work to remedy the issue. We will continue to update this website as more information comes to hand.

We apologise for any inconvenience this issue may be causing.

If you have any questions please call us on 0800 532 764 or email us at [email protected]