Unplanned downtime near Kaikoura

Update @ 9:20 We have discovered that in preparation for the planned outage starting at 9am this morning, the lasers that ‘power’ fibre were deactivated.  This is a health and safety requirement for the field force technicians who work on re-splicing the...

Fibre Cut between Hamilton and Raglan

We are aware of a fibre cut impacting Network for Learning internet circuits in the Hamilton and Raglan areas.  Engineers are currently onsite attempting to restore service. We will provide another update once we are aware of an estimated time to resolve. N4L...

General Network Congestion

Update 23 March We believe this issue is now resolved Update 20 March Network performance has improved. We will continue to monitor the traffic & update accordingly. Thanks for your patience! Original Update We are aware that some schools are experiencing slower...

Ashburton Internet Outage

We are aware of an even causing a complete loss of Internet traffic in the Ashburton area.   Our engineers are investigating and we will provide updates as new information becomes available. We apologise for any inconvenience this event incurs.