by Mark Fielding | Jan 25, 2017 | Past Network Issues
This issue was resolved at approximately 12:00 PM Original Message N4L is aware that a number of emails sent via our N4L relay have been rejected and ‘bounced’ back to senders. We have identified the root cause of this issue and are enacting a solution to...
by N4L | Dec 15, 2016 | Past Network Issues
Our phone system was down for about 20 minutes this afternoon, please accept our apologies if you were trying to contact the helpdesk during that time. We are now back up and running.
by N4L | Dec 13, 2016 | Past Network Issues
11:10am We believe the issue has now been resolved. We will continue to monitor the situation and if you have any ongoing issues please contact the N4L helpdesk on 0800 Learning or email [email protected]. We are aware of a number of schools in the...
by Mark Fielding | Dec 12, 2016 | Past Network Issues
Update@ 12:00 13 December We now believe this issue is resolved and all schools hsould now be able to access email. We apologise for the inconvenience this outage has caused. Update@ 9:00 13 December Unfortunately this issue is still ongoing. If email is urgently...
by Mark Fielding | Nov 25, 2016 | Past Network Issues
Update@12:00pm We believe this issue to now be resolved. Original Update: We have received reports of a number of schools on the Managed Network who are experiencing very high latency on their Managed Network connection, this will be causing a very poor experience...
by Mark Fielding | Nov 19, 2016 | Past Network Issues
Update @12:45: We believe this issue is now resolved. Original update: N4L are aware that some North Island schools are experiencing Internet issues this morning. Our engineers are working to resolve this as quickly as possible. We apologise for any inconvenience...
