Update: 25.02.2020
The work to repair the fault was carried out overnight and service has now been restored.

Update: 4.26pm
On investigation the issue is a suspected partial fibre cut between Awanui & Pukenui. Engineers are en route from Whangarei and we expect the work to be carried out this evening, conditions permitting.

Original Update: 3pm
We are aware of an outage impacting schools at the top of the North Island. Technicians are currently investigating and we will provide further information here.