by N4L | Mar 24, 2020 | Past Network Issues
Update 25 March 8.30am: This issue has now been resolved. Update 5pm: Work to resolve the incident will take place this evening, we will provide a further update tomorrow morning. Original Update: We are aware of an outage impacting schools in the Hunua area. The team...
by N4L | Mar 24, 2020 | Past Network Issues
Update 25 March 8.30am: This issue has now been resolved. Update 4.55pm: Technicians will be working through the evening to restore connectivity and we will provide further updates here when we receive them. Update 12.50pm: Investigations are still continuing to...
by N4L | Mar 23, 2020 | Past Network Issues
Our call response time is now back to normal, thank you for your patience if you’ve tried to get through to the Helpdesk recently. If you need to get in touch please call us on 0800 LEARNING or alternatively, you can still email us at...
by N4L | Mar 23, 2020 | Past Network Issues
Update 5.34pm: We have received confirmation that this issue has now been resolved. Update 4.10pm: Technicians are continuing to work through the afternoon to resolve this issue and we will continue to update this page when we have more information. Update 10.55am:...
by N4L | Mar 5, 2020 | Past Network Issues
Update 6 March 10.10am: We are aware that the schools impacted by yesterday’s outage are now experiencing another outage. Our team are currently investigating and we will continue to provide updates as we have them. Update 6 March 8.30am: Work was carried out...
by N4L | Feb 24, 2020 | Past Network Issues
Update: 25.02.2020The work to repair the fault was carried out overnight and service has now been restored. Update: 4.26pmOn investigation the issue is a suspected partial fibre cut between Awanui & Pukenui. Engineers are en route from Whangarei and we expect the...
