Advisory: New Chromebooks – Connectivity issues

We’re aware of a Google issue with new Chromebooks not being able to connect properly to Wi-Fi until the operating system is updated. It happens when a new Chromebook is trying to connect to internet for the first time, in order to finish the initial setup...

Important update on supply of network equipment

We’re still experiencing the global stock shortages and supply chain issues resulting from COVID-19 which have made it difficult to secure the network equipment we provide for several programmes of work. This means N4L, along with the Ministry of Education, has...

Secure Access – Cloudpath outage

Update 17 June, 8.30am: We believe this issue has now been resolved, and all services have been restored, but if you have any issues or concerns please contact us on 0800 LEARNING. Original post: We’re aware of an intermittent issue with the Cloudpath solution used by...

Network outage

4pm Thanks for your patience, all services are now restored 3.30pm Technicians are repairing the fault with an ETR of 4pm 3pm We’re aware of an outage affecting a number of schools. We are currently investigating and will provide further updates here as we receive...

Outage in the Motueka area

Update 9am 9 March: We can confirm that schools are back up and running. Original Update 5pm 8 March: We’re aware of an outage impacting schools in the Gore area. Our team are currently investigating and we’ll provide further updates...