HELP! I Need Somebody

HELP! I Need Somebody

Disclaimer: The Helpdesk crew are a modest bunch and won’t like this post – they’re the type of people that just get on and get the job done and don’t like talking about themselves. They’re just good people. ….. We all need a little help sometimes....

Network Outage – North Timaru

9.50pm  We believe the issue has now been resolved. Original Update We are aware of 7 schools in the north Timaru region that are experiencing a loss of internet. Engineers are investigating the cause of this and once established will work to remedy the issue. We will...

Fibre Cut in the West Auckland Area

Update: 9pm  Engineers have now completed the repairs and the issue is resolved. Update: 4.04pm Engineers are continuing with repairs, working towards a resolution this evening in time for the school day tomorrow. Update: 12.50pm Engineers have located the fibre cut...

Network Outage – Gisbourne

Update 11:23am Looks like the schools have lost connection again.  Engineers are continuing to investigate. More updates will follow Update 11:05am Spark has confirmed the outage is now resolved and schools should be back online. If you have any questions please call...
Warning: May contain traces of nuts.

Warning: May contain traces of nuts.

Facts: Web extensions save lives (I use the term ‘facts’ very loosely). Recently a web extension installed by a school user was hijacked to redirect YouTube advertising to pornographic content. A hijacked extension applied to one device is capable of impacting...