Network Outage – Avondale

We are aware of a number of schools in the Avondale area that are experiencing a loss of Internet due to a major crash on Gt North Road, Avondale. Engineers are investigating and will work to remedy the issue. Possible Power issue We will continue to update this...

Network Outage – Bay of Plenty

Update 8:52am Spark are reporting Fibre joined at 1:54am and service restored. Update 3:57pm Technician is on the way to investigate this fiber fault ETA 16:00 Original Post We are aware of a number of schools in the Bay of Plenty region that are experiencing a loss...

Network Outage – Coromandel/Thames/Paeroa Area

Update 26/4/2017 8:49 Service restored and stable since Fibre overlay carried out to restore service Update 3.33 Fibre testing confirmed fibre cut located 5.36kms away from Tahuna exchange (THN). Technician en route to investigate damage. Revised impact on Corporate...

Current issue with large file downloads

Some schools using N4L Web Filtering may be noticing interruption while downloading large files (over 1 GB in size) and may see a network error message. We believe this is affecting a number of different cloud applications including Dropbox, Office365 and Google...