Outage in the West Coast of the South Island

Update: 4.17pm We can see that schools have come back up online however, we are currently waiting for a formal clearance from the technicians regarding the completion of the repair work. Update: 11am We have confirmed that the outage is due to a fibre cut in the area....

Outage in the Ruatoria area

Update: 8.30am Nov 2nd We believe this issue has now been resolved and full service restored to schools in the area. Update: 5.11pm We’ve seen that some schools have been returned to normal service and we expect full restoration later on this evening. Original...

Intermittent Connectivity to YouTube

Update: 4.18pm YouTube have confirmed that their service is back up and running and service should be back to normal. Update: 3pm YouTube have released the following message: Thanks for your reports about YouTube, YouTube TV and YouTube Music access issues....

Issue Impacting Media Streaming

Update: 2.20pm The issue has now been resolved Original Update: 10.20am We are aware of an issue that is currently impacting streaming media sites through the Managed Network. Engineers are investigating and we will provide further updates when we have them to hand...

Outage in the Tokoroa area

Update: 11 September 7.30am Work was carried out overnight and the fault has been repaired. Update: 2.35pm The fault has been confirmed as a fibre cut. Fibre engineers are currently onsite and we will provide an ETA once we have it to hand. Update: 11.43am Technicians...

Outage in the Manawatu region

Update: August 22nd 8.30am We have been informed that the work carried out last night has been completed and connectivity restored. Update: 4.54pm There is currently a workaround in place which has temporarily restored internet access. Work is expected to take place...