Internet Outage – Hawkes Bay

Update: 7th August 8.10am This issue has now been resolved. Update: 4.50pm Technicians have located the cut and have commenced work. Update: 3.40pm We have been informed that the issue is due to a fibre cut in the area. We will continue to provide updates as we have...

Outage in the Dargaville area

Update: 8.30am 18th July  The outage was due to a fibre cut in the area. Work took place overnight and the issue has now been resolved. Original Post: 6pm, 17th July We are aware of an outage in the Dargaville area. Technicians are currently investigating and we will...

Loss of Connection – Hawera

Update: 8.52am Monday 25th June We can confirm that this issue has been resolved. Work was completed late Friday evening. Update: 3.06pm We believe that the issue is a fibre cut between New Plymouth and Hawera. We will confirm an ETR as soon as we can. Original...

Outage in the Waikato Region

Update: 6.11pm  We can confirm that the fibre repair work has been completed and this issue is now resolved. Update: 2.32pm  Technicians have located the fibre damage and are commencing work which is expected to be completed this evening. Update: 12.14pm  Our...

Internet Browsing Experience

Update: 2.26pm We’ve had confirmation that the issue impacting your internet experience is being resolved. Your browsing experience will be returning to normal. We will continue to monitor the situation. Original Update: 1.56pm We are aware that some schools are...

Internet Outage – Ashburton

Update @ 12:45 Our engineers have confirmed clearance of this issue. Original Update: N4L are aware of a network outage impacting schools in and around Ashburton.  Our engineers are investigating the outage and we will update this post once we have more information....