Outage in the Gisborne and Napier regions

15 March 9.20am The fault has been located but a helicopter is required to access the job. Technicians are onsite to repair but no eta has been confirmed. 14 March 3pm We’re aware of a network outage in the Gisborne and Napier regions. A suspected fibre cut is being...

Maintenance scheduled for 18 & 19 March

We’d like to notify you of upcoming maintenance scheduled for our core infrastructure. This maintenance will be carried out between 10am Saturday 18 March and 4pm Sunday 19 March, and there may be intermittent internet connectivity for Equipment Replacement and Secure...

Urgent maintenance on Saturday 4 March

We would like to notify you of urgent maintenance scheduled for our core infrastructure. This maintenance will be carried out between 3pm to 9pm on 4 March and we expect there to be intermittent internet connectivity for Equipment Replacement and Secure Access schools...

Major outages in the Gisborne and Napier areas

Tuesday 28 Feb: A small number of sites still remain offline across Napier, Taranaki and Gisbourne due to intermittent power supply. These are taking an extended amount of time to repair and unfortunately will be offline for a while. Wed 22 Feb We have restored a...